Privacy Policy

MisBis is committed to protecting your privacy. This Privacy Policy governs our data collection, processing, and usage practices. It also describes your choices regarding the use, access, and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use the website.

1. Information We Collect

We collect information from you in various ways when you use our website. This may include:

• Personal Information: We collect personally identifiable information, such as your name, email address, postal address, phone number, and payment information when you make a purchase or register for an account.
• Usage Data: We may collect information about your usage of our website, such as the pages you visit, the links you click, and other actions taken in connection with the website.
• Device Information: We may collect information about the device you use to access our website, including the hardware model, operating system, and unique device identifiers.

2. How We Use Information

We use the information we collect for various purposes, including to:

• Process transactions and fulfill orders
• Communicate with you about products, services, and promotions
• Customize and improve our website and services
• Analyze trends and user behavior
• Comply with legal obligations

3. Information Sharing

We may share your information in the following circumstances:

• With service providers: We may share your information with third-party service providers who help us operate our website and provide services to you.
• For legal purposes: We may disclose your information in response to legal requests or to comply with applicable laws, regulations, or legal processes.
• With your consent: We may share your information with your consent or at your direction.

4. Your Choices

You have certain choices regarding the use and disclosure of your information:

• Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions provided in such communications.
• Cookies: You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or wireless network can be guaranteed to be 100% secure.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@MisBis.in .

By using our website, you consent to our collection and use of your information as described in this Privacy Policy.

8. Know more about our Shipping and Delivery Policy

At MisBis, we strive to provide fast, reliable, and affordable shipping options to ensure a seamless shopping experience for our customers. Please read our shipping and delivery policy carefully to understand how we process and fulfill orders:

Processing Time:

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving payment confirmation or on COD orders.
Orders placed before 10 AM local time IST will be processed on the same business day.

Shipping Methods:

We offer several shipping options to meet your needs, including standard shipping, expedited shipping, and express shipping.
Shipping rates and delivery times vary depending on the selected shipping method, destination, and package weight.

Estimated Delivery Time:

Your product will be delivered at your place within 5 to 7 business days, Delivery partner takes 5-7 business days for the domestic orders, The estimated delivery time is calculated based on the shipping method selected at checkout and the delivery destination.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your order's delivery status.
You can also track your order by logging into your account on our website and navigating to the "Order History" section. We also provide you  dedicated links to track your order more briefly.

1st- https://misbis.in/track-order

2nd - https://misbis.shiprocket.co/tracking

Shipping Restrictions:

We currently ship to addresses within India.
Please Note:- Currently we are not shipping any order out of India.

Shipping Costs:

Shipping costs are calculated based on the selected shipping method, delivery destination, and package weight.

Shipping costs will be displayed at checkout before you complete your purchase.
We may offer free shipping promotions for orders that meet certain criteria, such as minimum order value or specific product categories.

Delivery Issues:

If you encounter any issues with the delivery of your order, such as delays, lost packages, or damaged items, please contact our customer service team immediately for assistance.
We will work with our shipping partners to resolve any delivery issues as quickly as possible and ensure that you receive your order in a timely manner.

Contact Us:

If you have any questions or concerns about our shipping and delivery policy, please don't hesitate to contact us at info@misbis.in or +91 7976192599. Our customer service team is here to assist you and provide support with any shipping-related inquiries.

Thank You